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Data Protection

Privacy Policy

Last updated: August 4, 2026 • Your privacy is paramount to us.

1. Information We Collect

We collect personal information necessary to facilitate your sports venue reservations, such as:

  • Account details including your name, email address, and contact phone number.
  • Booking history and preferred venue choices.
  • Geolocation data (when permitted) to recommend sports turfs near your vicinity.

2. How We Use Your Information

Your data is strictly utilized to provide and improve our core services:

  • Processing venue reservations and sending instant confirmation notifications.
  • Communicating critical venue updates, slot changes, or booking receipts.
  • Enhancing platform security, fraud prevention, and customer support responsiveness.

3. Sharing with Venue Owners

When you make a booking, minimal contact information (such as your name and phone number) is shared with the specific venue partner operating the turf ground so they can welcome you upon arrival.

4. Data Security

We employ industry-standard encryption, secure HTTP protocols, and strict access controls to safeguard your data against unauthorized access, disclosure, or alteration.

5. Your Privacy Rights

You have the right to inspect, edit, or delete your account information at any time via your user account dashboard, or by contacting our data protection officer.

Contact Privacy Team

For questions or requests concerning your privacy and personal data, please contact our team at turf@risosi.com.